About bullying
Bullying at school or online can cause anxiety, isolation, low mood and school refusal. Psychological support helps the child or teenager and the family, and professionals can coordinate with the school. If there is immediate risk, involve the school and, if needed, the authorities.
Educational psychologists are psychologists who work on learning, development and well-being at school: assessment of learning difficulties, ADHD or high abilities, support plans and guidance for families and teachers.
Getting mental health care in Burundi
Public health system · Public health system - Centre Neuro-Psychiatrique de Kamenge (CNPK), Bujumbura
The CNPK in Bujumbura is the national reference hospital for mental health, with branches at the Ngozi neuropsychiatric centre and the Gitega mental health centre; it offers outpatient and inpatient psychiatric and psychological care. A consultation or hospitalisation at the CNPK has been reported at 5,000 FBu. The country has only about four psychiatrists, and integration of mental health into primary care is being rolled out.
How to check that a professional is licensed
- Ordre des Médecins du Burundi. The Order was created by Decree No. 100/187 of 4 June 1974 and oversees medical ethics for its members. Ask the doctor about their registration with the Order.
Insurance and coverage
The state health insurance card (CAM) became mandatory in February 2025 at 3,000 FBu; mental health costs are otherwise largely paid by patients, except for members of the civil service mutual fund, and insured patients are reimbursed 80% of CNPK fees.
Urgent help in Burundi
If your life or someone else's is in danger, call the emergency number now. These services can help at any time:
- 112 · Urgences (ambulance, pompiers, police)
- 72 00 51 54 · Human Health Aid Burundi – ligne d'écoute
Information reviewed in November 2026 · Sources: fluechtlingshilfe.ch, dfae.admin.ch, extranet.who.int
Signs to look out for
Bullying is repeated, intentional harm by others, whether physical, verbal, social exclusion or online. Signs in a child or teenager may include not wanting to go to school, unexplained injuries or damaged belongings, changes in mood or sleep, headaches or stomach aches, dropping grades, losing friends, or becoming anxious after using their phone. Many young people do not tell adults straight away.
What helps: treatments and professionals
Effective responses combine action at school, with whole-school anti-bullying programmes and clear protocols, and emotional support for the young person. Psychologists, child and adolescent psychologists and educational psychologists can help with anxiety, low mood, self-esteem and social skills, often using cognitive-behavioural approaches. Family guidance helps parents respond calmly. Support may also be offered to those who bully.
When to seek urgent help
Contact your local emergency services if a child or teenager has been seriously assaulted, is being threatened with violence, or expresses thoughts of suicide or self-harm, which should always be taken seriously. Seek urgent help too when there is sexual harassment, extortion or sharing of intimate images online, and keep evidence such as screenshots.
What you can do in the meantime
Listen calmly, believe the young person and tell them it is not their fault. Avoid confronting the other child or family directly; instead, document what happened and contact the school to agree on a plan. Help them stay connected to friends and activities outside school. Review privacy settings together for online bullying, and keep checking in regularly.
What does a educational psychologist do?
An educational psychologist supports children and young people’s learning, development and well-being in educational settings. Day to day they assess learning, attention, behaviour and emotional difficulties, observe pupils in class, write reports with recommendations, and work with families and teachers on support plans. Some also guide students on study habits, school transitions and career choices, or train school staff.
When to see a educational psychologist
It makes sense to consult an educational psychologist when a child struggles to read, write or do maths despite effort, has trouble concentrating, shows changes in behaviour at school, may have high abilities, or faces bullying or school refusal. If there are significant emotional problems at home as well, or a possible mental health condition, a clinical or child psychologist may also be needed.
How to choose
When choosing, check the licence and training, the approach they use and whether they have experience with what you need. Consider practical aspects too: language, price, location or online sessions and availability. The relationship with the professional matters a great deal; if after a few sessions it does not feel right, it is fine to change.
Frequently asked questions
Does the public health system in Burundi cover psychological care?
The CNPK in Bujumbura is the national reference hospital for mental health, with branches at the Ngozi neuropsychiatric centre and the Gitega mental health centre; it offers outpatient and inpatient psychiatric and psychological care. A consultation or hospitalisation at the CNPK has been reported at 5,000 FBu. The country has only about four psychiatrists, and integration of mental health into primary care is being rolled out.
How do I check that a educational psychologist is licensed in Burundi?
Ordre des Médecins du Burundi: The Order was created by Decree No. 100/187 of 4 June 1974 and oversees medical ethics for its members. Ask the doctor about their registration with the Order.