About older adults
Psychological support for older adults addresses loneliness, grief, adapting to retirement or illness, memory concerns and caring for a partner. Many professionals also offer sessions at home or online.
Social workers support people and families in difficult situations: access to social and health resources, dependency, family conflicts, addictions or social exclusion. They coordinate with public services and other professionals.
Getting mental health care in Switzerland
Public health system · Mandatory basic health insurance (OKP/LAMal)
Since 1 July 2022 psychological psychotherapy is paid by basic health insurance when prescribed by a doctor (Anordnungsmodell). A prescription covers 15 sessions, a further 15 can be prescribed, and after 30 sessions the insurer must approve continuation; the usual deductible and co-payment apply. More information
How to check that a professional is licensed
- Federal Office of Public Health (FOPH/BAG), Psychology Professions Register PsyReg (Psychology Professions Act, PsyG); cantonal practice licences. The title psychologist is protected by federal law. PsyReg lists holders of federal postgraduate titles (psychotherapy, clinical psychology, neuropsychology, child and youth psychology, health psychology) and shows whether a psychotherapist is licensed to practise on their own responsibility. Search the official register
- Federal Office of Public Health (FOPH/BAG), Medical Professions Register MedReg. Doctors, including psychiatrists, are listed in the federal medical professions register MedReg with their specialist titles.
Insurance and coverage
Basic insurance covers doctor-prescribed psychological psychotherapy by PsyReg-listed psychotherapists, 15 sessions per prescription and up to 30 before insurer approval is needed, subject to deductible and co-payment.
Urgent help in Switzerland
If your life or someone else's is in danger, call the emergency number now. These services can help at any time:
- 144 · Ambulancia (Sanitätsnotruf)
- 143 · Die Dargebotene Hand / La Main Tendue / Telefono Amico – 143
- 0800 143 000 · Heart2Heart English Hotline
Information reviewed in November 2026 · Sources: bag.admin.ch, bag.admin.ch, newsd.admin.ch, comparis.ch
Signs to look out for
Ageing brings changes, but persistent sadness, loss of interest, anxiety, withdrawal or irritability are not an inevitable part of getting older. It may be worth seeking help after losses such as bereavement, retirement or loss of independence, when loneliness is weighing heavily, or when there are noticeable changes in memory, orientation or behaviour that worry the person or their family.
What helps: treatments and professionals
Psychological therapies such as cognitive-behavioural therapy, problem-solving therapy and reminiscence or life-review therapy are effective for older adults with depression or anxiety. Neuropsychologists assess memory concerns and design cognitive stimulation. Psychologists, psychiatrists with experience in older people, occupational therapists and social workers often work together, and family carers can also receive support and guidance.
When to seek urgent help
Sudden confusion, drowsiness, difficulty speaking, weakness on one side or a fall with injury need immediate medical attention: contact your local emergency services. Seek urgent help too if an older person expresses thoughts of suicide, stops eating or drinking, or if you suspect abuse or neglect. Reviewing medication with a doctor is important when behaviour changes.
What you can do in the meantime
Staying connected matters: regular contact with family, friends, neighbours or community groups helps protect mood. Keep routines with daily activity, walks, meals and sleep, and continue hobbies or learn new ones. Check hearing and vision, since difficulties can increase isolation. Carers should also look after themselves and ask for help, as caring can be exhausting.
What does a social worker do?
A social worker supports individuals, families and communities facing social, economic or relational difficulties. Day to day they assess needs, inform people about their rights and available resources, help with applications, coordinate with health, education, housing and legal services, and accompany people through crises. Some offer counselling or family intervention, especially in mental health, child protection, ageing and disability settings.
When to see a social worker
A social worker can help when practical problems add to emotional strain: caring for a dependent relative, financial or housing difficulties, isolation, a separation affecting children, a disability, or navigating services after a diagnosis. They are also key when there is risk of abuse or neglect. For psychological therapy itself, a psychologist or psychotherapist is usually more appropriate.
How to choose
When choosing, check the licence and training, the approach they use and whether they have experience with what you need. Consider practical aspects too: language, price, location or online sessions and availability. The relationship with the professional matters a great deal; if after a few sessions it does not feel right, it is fine to change.
Frequently asked questions
Does the public health system in Switzerland cover psychological care?
Since 1 July 2022 psychological psychotherapy is paid by basic health insurance when prescribed by a doctor (Anordnungsmodell). A prescription covers 15 sessions, a further 15 can be prescribed, and after 30 sessions the insurer must approve continuation; the usual deductible and co-payment apply.
How do I check that a social worker is licensed in Switzerland?
Federal Office of Public Health (FOPH/BAG), Psychology Professions Register PsyReg (Psychology Professions Act, PsyG); cantonal practice licences: The title psychologist is protected by federal law. PsyReg lists holders of federal postgraduate titles (psychotherapy, clinical psychology, neuropsychology, child and youth psychology, health psychology) and shows whether a psychotherapist is licensed to practise on their own responsibility.