About children
Child psychologists adapt therapy to each age, often using play and drawing, and work closely with parents. Common reasons for consultation include anxiety, fears, behaviour, learning difficulties and family changes. For minors, consent from those with parental responsibility is required.
Social workers support people and families in difficult situations: access to social and health resources, dependency, family conflicts, addictions or social exclusion. They coordinate with public services and other professionals.
Getting mental health care in Norfolk Island
Public health system · Norfolk Island Health and Residential Aged Care Service (NIHRACS) and Medicare
NIHRACS is the island's main health provider, with a GP clinic, emergency department and allied health. Since joining the Australian system, residents have access to Medicare, including Better Access rebates for psychology sessions with a GP mental health treatment plan. Local psychology services are limited, so many sessions are by telehealth.
How to check that a professional is licensed
- Psychology Board of Australia (Ahpra). Australian law applies: psychologists must be registered with Ahpra. Check the national register for registration status and any area of practice endorsement such as clinical psychology. Search the official register
- Medical Board of Australia (Ahpra). Psychiatrists must be registered with Ahpra as medical practitioners with specialist registration in psychiatry. Search the official register
- Occupational Therapy Board of Australia (Ahpra). Occupational therapists must be registered with Ahpra. Search the official register
Insurance and coverage
Medicare rebates under the Better Access initiative cover up to 10 individual psychology sessions per calendar year with a GP mental health treatment plan; private fees above the rebate are paid by the patient.
Online therapy in Norfolk Island
Telehealth sessions are provided by practitioners in mainland Australia; they must hold Ahpra registration, which is valid nationally.
Urgent help in Norfolk Island
If your life or someone else's is in danger, call the emergency number now. These services can help at any time:
- 000 · Triple Zero (000)
Information reviewed in November 2026 · Sources: ethicaljobs.com.au, ahpra.gov.au
Signs to look out for
Children often show distress through behaviour and the body rather than words. It may be worth consulting a professional when a child has persistent fears or worries, frequent tantrums, sleep or eating changes, regression such as bedwetting again, headaches or stomach aches without a medical cause, withdrawal, school difficulties, or after a difficult event such as a separation, a loss or a move.
What helps: treatments and professionals
Therapy with children usually involves parents closely. Evidence-based approaches include cognitive-behavioural therapy adapted to age, parent training programmes, play-based therapy, family therapy and trauma-focused CBT after difficult experiences. Child and adolescent psychologists, clinical psychologists and family therapists are the main professionals; speech therapists, occupational therapists, educational psychologists or child psychiatrists may be involved depending on needs.
When to seek urgent help
Contact your local emergency services if a child is in danger, has been harmed, may have swallowed something toxic, or talks about wanting to die or hurt themselves, even at a young age. If you suspect abuse or neglect, seek help from child protection services or emergency services. Sudden changes in consciousness, speech or movement need immediate medical attention.
What you can do in the meantime
Keep predictable routines for sleep, meals and play, and limit screens, especially before bed. Spend some unhurried time each day with your child, following their lead in play. Name emotions together and stay calm when they are upset. Explain changes in simple, honest terms appropriate to their age. Look after your own well-being too, since children are sensitive to adult stress.
What does a social worker do?
A social worker supports individuals, families and communities facing social, economic or relational difficulties. Day to day they assess needs, inform people about their rights and available resources, help with applications, coordinate with health, education, housing and legal services, and accompany people through crises. Some offer counselling or family intervention, especially in mental health, child protection, ageing and disability settings.
When to see a social worker
A social worker can help when practical problems add to emotional strain: caring for a dependent relative, financial or housing difficulties, isolation, a separation affecting children, a disability, or navigating services after a diagnosis. They are also key when there is risk of abuse or neglect. For psychological therapy itself, a psychologist or psychotherapist is usually more appropriate.
How to choose
When choosing, check the licence and training, the approach they use and whether they have experience with what you need. Consider practical aspects too: language, price, location or online sessions and availability. The relationship with the professional matters a great deal; if after a few sessions it does not feel right, it is fine to change.
Frequently asked questions
Does the public health system in Norfolk Island cover psychological care?
NIHRACS is the island's main health provider, with a GP clinic, emergency department and allied health. Since joining the Australian system, residents have access to Medicare, including Better Access rebates for psychology sessions with a GP mental health treatment plan. Local psychology services are limited, so many sessions are by telehealth.
How do I check that a social worker is licensed in Norfolk Island?
Psychology Board of Australia (Ahpra): Australian law applies: psychologists must be registered with Ahpra. Check the national register for registration status and any area of practice endorsement such as clinical psychology.
Can I have online therapy in Norfolk Island?
Telehealth sessions are provided by practitioners in mainland Australia; they must hold Ahpra registration, which is valid nationally.