About burnout
Burnout is exhaustion linked to work: emotional fatigue, distance or cynicism towards the job and a feeling of not being effective. Psychological support focuses on recovery, workload and boundaries, values and, when needed, decisions about the work situation.
Psychotherapists are professionals trained in one or more models of psychotherapy (psychodynamic, systemic, humanistic, cognitive-behavioural…). The protected title and requirements vary by country; profiles show each professional’s training and registration.
Getting mental health care in New Zealand
Public health system · Health New Zealand | Te Whatu Ora
Free short-term mental health and wellbeing support for mild to moderate distress is offered in many general practices through the Access and Choice programme, delivered by Health Improvement Practitioners and health coaches. Depending on the region you can book directly or be referred by your GP or practice nurse, often on the same day. Availability depends on the practice; people with more severe needs are referred by their GP to specialist mental health services. More information
How to check that a professional is licensed
- Psychotherapists Board of Aotearoa New Zealand (PBANZ). Psychotherapists are regulated under the Health Practitioners Competence Assurance Act 2003 and are listed on the Board's public register. Counsellor is not a protected title.
Urgent help in New Zealand
If your life or someone else's is in danger, call the emergency number now. These services can help at any time:
- 111 · Emergency (111)
- 1737 · 1737 Need to talk?
- 0800 543 354 · Lifeline Aotearoa
- 0508 828 865 · Suicide Crisis Helpline (0508 TAUTOKO)
Information reviewed in November 2026 · Sources: psychologistsboard.org.nz, mcnz.org.nz, tewhatuora.govt.nz, mentalhealth.org.nz
Signs to look out for
Burnout develops gradually under prolonged work pressure. Common signs include exhaustion that rest does not fix, feeling detached, cynical or numb about your job, a sense that nothing you do makes a difference, and difficulty concentrating. You may dread Monday, feel irritable with colleagues or family, get ill more often, or find that weekends and holidays no longer help you recover.
What helps: treatments and professionals
Psychologists, clinical psychologists and occupational psychologists can help with burnout. Cognitive-behavioural approaches, acceptance and commitment therapy (ACT) and stress-management programmes help with recovery, boundaries and values. Support often includes looking at workload, job demands and possible changes at work. A doctor should assess exhaustion and rule out physical causes or depression, and may advise on time off.
When to seek urgent help
Burnout can overlap with depression. If you feel hopeless, cannot function at all, or have thoughts of harming yourself or ending your life, contact your local emergency services or go to the nearest emergency department immediately. Seek prompt medical care for physical symptoms such as chest pain, palpitations or fainting.
What you can do in the meantime
Try to protect clear boundaries between work and rest, such as switching off notifications after hours. Prioritise sleep, regular meals and gentle exercise. Talk to someone you trust about how you feel, and, if possible, discuss workload with your manager or occupational health service. Reconnecting with activities and people outside work helps. Avoid relying on alcohol or stimulants to keep going.
What does a psychotherapist do?
A psychotherapist helps people understand and change emotional, relational and behavioural patterns through a structured therapeutic relationship. Their work is shaped by one or more models, such as cognitive-behavioural, psychodynamic, systemic, humanistic or integrative therapy. They meet individuals, couples, families or groups, usually in regular sessions, and spend time outside sessions on notes, preparation and their own supervision.
When to see a psychotherapist
Psychotherapy suits people who want to work in depth on recurring difficulties: anxiety, low mood, relationship patterns, self-esteem, the effects of past experiences or major life transitions. It can also help when you feel stuck without a clear diagnosis. If you need a formal diagnosis, a specific psychological assessment or medication, a clinical psychologist or psychiatrist may need to be involved.
How to choose
When choosing, check the licence and training, the approach they use and whether they have experience with what you need. Consider practical aspects too: language, price, location or online sessions and availability. The relationship with the professional matters a great deal; if after a few sessions it does not feel right, it is fine to change.
Frequently asked questions
Does the public health system in New Zealand cover psychological care?
Free short-term mental health and wellbeing support for mild to moderate distress is offered in many general practices through the Access and Choice programme, delivered by Health Improvement Practitioners and health coaches. Depending on the region you can book directly or be referred by your GP or practice nurse, often on the same day. Availability depends on the practice; people with more severe needs are referred by their GP to specialist mental health services.
How do I check that a psychotherapist is licensed in New Zealand?
Psychotherapists Board of Aotearoa New Zealand (PBANZ): Psychotherapists are regulated under the Health Practitioners Competence Assurance Act 2003 and are listed on the Board's public register. Counsellor is not a protected title.