About therapists
Therapist is the everyday word for a professional who offers talking therapy: depending on the country it can be a psychologist, a psychotherapist, a licensed counsellor, a marriage and family therapist or a clinical social worker. Profiles show each therapist’s actual title, training and registration.
Getting mental health care in New Zealand
Public health system · Health New Zealand | Te Whatu Ora
Free short-term mental health and wellbeing support for mild to moderate distress is offered in many general practices through the Access and Choice programme, delivered by Health Improvement Practitioners and health coaches. Depending on the region you can book directly or be referred by your GP or practice nurse, often on the same day. Availability depends on the practice; people with more severe needs are referred by their GP to specialist mental health services. More information
How to check that a professional is licensed
- New Zealand Psychologists Board (Te Poari Kaimātai Hinengaro o Aotearoa). Psychologist is a protected title: only people registered with the Board may use it, and they also need a current practising certificate. Check the register for their scope of practice (Psychologist or Clinical Psychologist) and practising certificate. Search the official register
- Medical Council of New Zealand. Doctors, including psychiatrists, must be registered with the Medical Council. The public register shows scope of practice and whether the doctor holds a current annual practising certificate. Search the official register
- Psychotherapists Board of Aotearoa New Zealand (PBANZ). Psychotherapists are regulated under the Health Practitioners Competence Assurance Act 2003 and are listed on the Board's public register. Counsellor is not a protected title.
Urgent help in New Zealand
If your life or someone else's is in danger, call the emergency number now. These services can help at any time:
- 111 · Emergency (111)
- 1737 · 1737 Need to talk?
- 0800 543 354 · Lifeline Aotearoa
- 0508 828 865 · Suicide Crisis Helpline (0508 TAUTOKO)
Information reviewed in November 2026 · Sources: psychologistsboard.org.nz, mcnz.org.nz, tewhatuora.govt.nz, mentalhealth.org.nz
What does a therapist do?
A therapist helps you talk through what is worrying you and find practical ways to feel and cope better. In sessions they listen, ask questions, help you notice patterns in your thoughts, emotions and relationships, and agree goals with you. Depending on their training they may use cognitive-behavioural, humanistic, systemic, psychodynamic or other evidence-based approaches, with individuals, couples, families or groups.
When to see a therapist
It makes sense to look for a therapist when stress, anxiety, low mood, grief, relationship problems, a difficult change or the effects of past experiences start to weigh on your daily life, or when you simply want space to understand yourself better. If symptoms are severe, you may need medication or there are signs of a medical cause, involve your doctor or a psychiatrist as well.
How is it different from other professionals?
Therapist is a broad, everyday term rather than a single qualification. A psychologist holds a university degree in psychology; a psychotherapist has specific training in a therapy model; counsellors, marriage and family therapists and clinical social workers are licensed for talking therapy in many places. A psychiatrist is a medical doctor who can prescribe medication. What matters is the therapist’s actual licence and experience with your concern.
What happens in the first session
The first session is mostly a conversation: what brings you, since when, how it affects your life and what you would like to change. The therapist will explain how they work, how often you would meet, confidentiality and fees. It is a good moment to ask about their licence, their approach and their experience with your concern, and to notice whether you feel comfortable with them.
How long does the process take?
Sessions usually last 45 to 60 minutes, often weekly at first and then less frequently as things improve. Focused difficulties can improve in a few months, while long-standing patterns may take longer. Your therapist should review progress with you regularly and agree when to change the frequency or finish.
Online or in person?
Online therapy works well for many people with stress, anxiety, low mood or relationship worries, and makes it easier to find a therapist who speaks your language or shares your culture. You need a private space and a stable connection, and the therapist must be licensed to practise where you live. In-person sessions may be better for young children, some assessments or situations of risk.
How to check their qualifications
Because therapist is an everyday word, it is worth checking which professional title the person actually holds (psychologist, psychotherapist, licensed counsellor, marriage and family therapist, clinical social worker…) and that they are registered with the licensing body for that title where you live. Ask for their licence or registration number and check it in the public register when one exists.
What affects the price?
Fees vary with the therapist’s title and experience, the city or country, online or in-person sessions and session length. Couples and family sessions usually cost more. Some therapists offer sliding-scale fees or a free first call; ask about cancellation policy, receipts for insurance and whether a public scheme or your health insurance could cover part of the cost.
How to choose
When choosing, check the licence and training, the approach they use and whether they have experience with what you need. Consider practical aspects too: language, price, location or online sessions and availability. The relationship with the professional matters a great deal; if after a few sessions it does not feel right, it is fine to change.
Frequently asked questions
Does the public health system in New Zealand cover psychological care?
Free short-term mental health and wellbeing support for mild to moderate distress is offered in many general practices through the Access and Choice programme, delivered by Health Improvement Practitioners and health coaches. Depending on the region you can book directly or be referred by your GP or practice nurse, often on the same day. Availability depends on the practice; people with more severe needs are referred by their GP to specialist mental health services.
How do I check that a therapist is licensed in New Zealand?
New Zealand Psychologists Board (Te Poari Kaimātai Hinengaro o Aotearoa): Psychologist is a protected title: only people registered with the Board may use it, and they also need a current practising certificate. Check the register for their scope of practice (Psychologist or Clinical Psychologist) and practising certificate.