Draft pending legal review.

Terms of use

11 November 2026

By using Therapy247 you accept these terms.

What Therapy247 is

A directory that helps you find professionals and request appointments. Therapy247 does not provide healthcare or emergency services: the therapeutic relationship is between you and the professional.

If you are in danger, call your local emergency number or a crisis line. See the "Get help now" page.

Each professional sets their cancellation policy, shown before you book and saved with your appointment. Payment is made directly to the professional.

The Trial Pack is sold and invoiced by Therapy247: a fixed number of first sessions (usually 5), each with a different participating professional, for a set price per country and with limited validity (usually 90 days). Each session is provided by the professional, who is responsible for the care.
Each session follows the professional’s cancellation policy: if you cancel in time or the professional cancels, the session goes back to your pack; late cancellations and no-shows count as used.
You can ask at any time for a refund of the sessions you have not used (pack price minus the sessions used, pro rata). When the pack expires, unused sessions are refunded automatically. One Trial Pack per person.

You can only review a professional after a completed appointment. Reviews are moderated before publication; fake or paid reviews are not allowed.

Impersonation, bulk data extraction and unlawful use of the platform are not allowed.